Inova is the Northern Virginia and the Washington, DC, metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury, and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4.5 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology, and our innovation. Inova was recently named 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharmaceuticals, ranking 11th among health systems nationwide. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at Inova.org.
About the Role
The Chief Clinical Enterprise Operations (CCEO) serves as a strategic, operational, and cultural leader for Inova Health System, jointly accountable, alongside the Chief, Clinical Enterprise (CCE) and Chief Nursing Executive (CNE), for the delivery of safe, high-quality, cost-effective, and patient-centered care across the continuum. This role is central to translating clinical priorities into operational execution, ensuring that Inova remains a top-tier, trusted healthcare system for patients, families, and communities. As part of the executive triad, the CCEO balances operational discipline, clinical integration, and cultural leadership, ensuring alignment between medical practice, nursing care, and system operations. While the CCEO reports formally to the CCE, the triad model is anchored in mutual accountability, shared decision making, and collective leadership. The CCEO is expected to drive enterprise-wide impact while modeling collaboration, resilience, and innovation.
Strategic and Operational Leadership
- Lead systemwide clinical operations with a focus on high reliability, patient safety, and superior outcomes.
- Align operational performance with Inova’s strategic plan, People Strategy, and margin improvement initiatives, ensuring care delivery advances both mission and financial sustainability.
- Champion value-based care models, reducing variation and optimizing quality, safety, and efficiency.
- Drive operational readiness for emerging technologies including AI, virtual care, remote monitoring, robotics, and precision medicine.
- Ensure strong disaster readiness and system resilience, maintaining continuity of care in times of disruption.
Triad Collaboration
- Co-lead, with the CCE and CNE, system initiatives impacting clinical practice, workforce development, and operational performance.
- Ensure seamless integration of medical, nursing, and operational strategies across all acute care, ambulatory, and physician service settings.
- Serve as a visible champion of shared accountability, advancing Inova’s culture of trust, evidence-based practice, and collaborative problem-solving.
Performance and Financial Stewardship
- Optimize throughput, capacity, and service line operations to meet patient demand, enhance access, and support growth.
- Leads finance, service line, and market leaders to achieve margin improvement and sustainability targets.
- Leverage data, analytics, and predictive modeling to drive system-level performance dashboards and rapid-cycle improvements.
- Embed discipline around operational excellence, ensuring consistency, standardization, and accountability across markets.
People and Culture
- Build a highly engaged, resilient workforce by addressing staffing challenges with innovative workforce models, pipeline development, and career progression strategies.
- Strengthen managerial and leadership capability to support culture, retention, and team member well-being.
- Advance diversity, equity, and inclusion in patient care, workforce practices, and leadership succession.
- Promote a culture of innovation, adaptability, and trust, enabling teams to thrive through change.
- Develop and mentor operational leaders, strengthening succession pipelines, leadership capability, and accountability across the enterprise.
Community and Market Position
- Position Inova as a regional leader in care delivery and community health by forging partnerships with physicians, payers, community organizations, and government agencies.
- Advance population health outcomes through community-based programs, preventive care initiatives, and cross-sector collaborations.
- Strengthen brand and reputation by demonstrating systemwide excellence in patient experience, quality, and community impact.
Qualifications - The successful candidate will have:
- Master’s degree in healthcare administration, business administration, nursing, or related field.
- 15 years of progressive leadership experience in a complex health system, spanning hospital, ambulatory, and physician services.
- Proven success leading large-scale operational and clinical integration efforts across multiple sites.
- Expertise in quality improvement, safety, compliance and value-base care delivery.
- Demonstrates strong digital fluency, partnering with technology leaders to advance digital front door, virtual care, and AI-enabled solutions that enhance access, experience, and operational performance.
- Skilled in leading in a matrixed, triad-driven model with shared accountability.
- Exceptional communicator and change leader, with demonstrated ability to influence across disciplines.
- Deep experience in data-driven decision-making to improve quality, access, efficiency and financial performance.
Candidates with interest should apply in confidence to Page Ettle at [email protected]
Inova is committed to Equal Employment Opportunity/Affirmative Action, and compliance with all laws and regulations pertaining to both. Our organization conducts all Human Resources practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, it is the policy of Inova to recruit, interview, hire, classify, select for training, promotion, demotion, discipline, rates of pay or other compensation, transfer and termination, and determine all other conditions associated with employment on the basis of merit and qualification without regard to race, color, sexual orientation, religion, sex, pregnancy, childbirth or related medical conditions (including lactation), marital status, national origin, age, disability, veteran's status, genetic information or any other characteristic protected by applicable federal, state or local law and to provide employees an opportunity to progress in the organization consistent with their skills and interests.