The Opportunity
City of Hope seeks an accomplished executive to assume the role of Market President, leading the delivery of world-class care for cancer and related diagnoses across the Phoenix metropolitan market and the broader Arizona service area. Reporting to Robert Stone, Chief Executive Officer of City of Hope, this position offers a unique opportunity for an experienced leader to assume direct ownership and accountability for the organization’s strategic direction and performance within the market. The Market President will serve as the public face of City of Hope in the community and play a critical role in developing and executing strategies that support growth, innovation, and excellence aligned with the organization’s mission.
Originally opened in 2008 through Cancer Treatment Centers of America, the Phoenix campus was acquired by City of Hope in 2022 to expand its national leadership in cancer care, clinical trials, research, and discovery into the Arizona market. Today, through continued investment, City of Hope Phoenix includes a 38-bed comprehensive cancer center hospital in Goodyear, Arizona (just west of downtown Phoenix), along with three outpatient care centers offering infusion and radiation oncology services in Gilbert, North Phoenix, and Scottsdale. Together, these facilities generate more than $300 million in annual net patient revenue.
Patients benefit from access to nationally recognized experts in blood, breast, lung, gastrointestinal, gynecologic, prostate, and skin cancers, each offering advanced treatment options and innovative, team-based approaches to care. As part of one of the largest and most successful bone marrow transplantation (BMT) programs in the country, City of Hope Cancer Center Phoenix has made significant advances in blood cancer care. Renowned hematologic oncologists treat leukemia, myeloma, and rare blood cancers using advanced therapies and clinical trials unique to City of Hope Phoenix. In addition, physicians and researchers rapidly translate scientific discoveries from the laboratory to the bedside through close collaboration with the Translational Genomics Research Institute (TGen), also part of City of Hope and located in Phoenix.
About the Role
The Market President is responsible for leading the development and growth of hospital and ambulatory cancer services, as well as cancer outreach programs. This executive will oversee all hospital and ambulatory operations, including strategic planning, budgeting, support services, clinical growth, patient experience, quality, performance improvement, and patient safety. The Market President will lead the Phoenix market within the framework of City of Hope’s broader enterprise structure and operating model, which includes additional presences in Los Angeles (Duarte, CA), Orange County (Orange, CA), Chicago, and Atlanta.
Ideal candidates will be market CEO–caliber executives who serve as the strategic leader and public representative of the organization in Arizona, with full accountability for growth, performance, and mission advancement. This leader will demonstrate a strong executive presence and the ability to build credibility with both internal and external stakeholders—including donors, elected officials, healthcare partners, physicians, and researchers—within a complex, matrixed environment. The ideal candidate will have experience in academic medical centers, deep expertise in oncology or cancer center leadership to establish immediate credibility, and the agility to balance long-term strategy with operational and financial execution. Above all, the successful candidate will be deeply committed to advancing cancer care, research, and innovation, and will take pride in stewarding a world-class, mission-driven institution.
Key Responsibilities
- Plans and directs all aspects of the organization's policies, objectives, and initiatives. Develops short and long-range management and organization plans to define responsibilities and business activities consistent with the market’s goals and objectives. Responsible for the Executive direct report’s performance and development. This role has final approval for all Executive hiring and promotions of the region.
- Presents state of the business reviews to the Chief Executive Officer on a regular basis. Collaborates with other market leaders and executives on major City of Hope decisions, process changes, projects or as assigned. Anticipates and recognizes the evolving factors that affect current/future needs and develops plans/programs/projects to meet these needs. Understands and ensures the full optimization of support services and information technology to achieve overall business objectives.
- 20-30% of the position will be focused on building relationships and partnerships with external stakeholders, representing City of Hope’s mission with philanthropic donors and volunteers, civic and local organizations.
- Responsible for creating a care delivery experience that consistently exceeds patient and family member expectations and continuously improves patient satisfaction. Partners with clinical leadership to attract and retain top physician talent. Direct and oversees business development functions including all phases of expansion, budgets, supply chain, capital spending, staff, and physician recruitment.
- Represents the market before various civic, professional, educational, and business groups to discuss, market, interpret, and explain policies and programs and to foster good public relations. Plays an active role in developing and building a talent leadership pipeline for the health system, as well as the entire enterprise and provides direction for the recruitment, employment, development, and retention of stakeholders. Builds and deepens a We Are Safe culture that learns and drives clinical quality and safety.
- Works with Chief Executive Officer and the Corporate Compliance to provide awareness and implementation of new JCAHO/AAMI/ANSI/OSHA/OIG and other regulatory agencies standards and practices.
- Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
- Practices a high level of integrity and honesty in maintaining confidentiality.
Position Minimum Qualifications
- Bachelor’s degree in business or healthcare administration required
- Ten (10) years of progressive management experience successfully managing a mid to large-sized multi-function healthcare organization with a minimum of five (5) years in an executive leadership role.
- MBA or MHA strongly preferred
To apply for the role
To apply, or to learn more about the position, please contact the DSG Global team via email at [email protected]. Application review will begin immediately and continue until the position has been filled.